- Provide your cell phone number immediately;
- Speak clearly - Answer all questions - Stay calm;
- Describe the location of the emergency;
- What kind of assistance do you need;
- If your call is disconnected, call back;
- Don't hang up until the dispatcher says it's okay.
9-1-1 Tips:
You can now text 911 for help. In the near future, we will be able to accept your photos.
Some 9-1-1 centers have bilingual 9-1-1 call takers and dispatchers. All dispatchers can add on an interpreter through the use of a language line service. The language line offers translation in more than 170 different languages.
A non-English caller may hear a short conversation in English, then some clicking sounds, as an interpreter is added to the 9-1-1 call. Please do not hang up before the call has been completed.