How do I start new service?
New service requests require the completion of an application and submission of a valid state-issued ID and copy of the rental or contract agreement. Residential single-family requests require a $50 nonrefundable install fee. Nonresidential service requires a deposit and install fee to be quoted by the Customer & Utility Services Department by calling 903-892-7237.

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1. How do I start new service?
2. How soon could I have new service?
3. What payment types do you accept?
4. What are the office hours?
5. Where is the Customer & Utility Services Department located?
6. How are sewer charges calculated?
7. How do I restore service that has been disconnected?
8. How do I change/update my bank or credit card draft information?