What is the city’s collection policy?
The City of Sherman has established a policy for the collection of delinquent accounts. In cases where it is necessary, the city does utilize the services of a licensed collection agency. Sending an account to a collections agency is used as a last resort in cases where the efforts of the city to secure payment have been unsuccessful. Patients unable to afford paying the entire balance due in one lump sum may call the Ambulance Billing Department to make other payment arrangements. For your convenience, Visa, MasterCard and Discover Card are accepted as forms of payment.

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1. What happens when I am transported in a Sherman Fire Department ambulance?
2. Does the City of Sherman contract with my insurance company?
3. What is medical necessity and is it important?
4. What is the city’s collection policy?
5. What is the city’s patient privacy policy?